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The Tension That Builds Trust: Conflict and Accountability or Avoiding Conflict and Accountability, is death by a thousand cuts.

The Tension That Builds Trust: Conflict and Accountability or Avoiding Conflict and Accountability, is death by a thousand cuts.

by Cindy Fiala | Aug 6, 2025 | Uncategorized

Let’s be honest: Most teams don’t struggle because of one big failure. They struggle because of all the little things no one said out loud. The comment that went unaddressed. The missed deadline that got brushed over. The meeting where no one asked the hard question....
Celebration is a Leadership Discipline: Teams don’t just need goals—they need moments.

Celebration is a Leadership Discipline: Teams don’t just need goals—they need moments.

by Cindy Fiala | Jul 17, 2025 | Uncategorized

When was the last time you actually paused to name the win? Not just a quick “nice job” in a meeting or a bullet point in a report. We’re talking about a moment. A breath. A pause to look each other in the eye and say: “That mattered and THAT WAS AWESOME”! Executive...
“It Takes a Lot of Money to Look This Cheap”: The Hidden Work Behind Effortless- Looking Businesses

“It Takes a Lot of Money to Look This Cheap”: The Hidden Work Behind Effortless- Looking Businesses

by Cindy Fiala | Jun 23, 2025 | Uncategorized

Dolly Parton once said, “It takes a lot of money to look this cheap.” And while she meant it in her signature tongue-in-cheek way—referring to her over-the-top look and down-home style—there’s a deeper truth hidden in that humor: Looking effortless takes serious work....
Every Question Missed Is a Potential Crisis Waiting to Happen

Every Question Missed Is a Potential Crisis Waiting to Happen

by Cindy Fiala | Jun 16, 2025 | Uncategorized

There’s a moment in every leadership conversation—usually just after a strategic decision has been made—when someone hesitates. Maybe they look down. Maybe they pause just a little too long before nodding. It’s subtle, almost invisible. And then they say nothing. That...
When Kindness Kills Culture: The Quiet Danger of a “Soft” Workplace

When Kindness Kills Culture: The Quiet Danger of a “Soft” Workplace

by Cindy Fiala | Jun 5, 2025 | Uncategorized

At Collective Co, we work with leaders who genuinely care—people who want to build teams rooted in trust, empathy, and shared values. And that makes our work incredibly rewarding. But I’ve also seen something else. Something subtle. Something that sounds good on the...
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